For the backstory on Montana's war on affordable funerals, see:
Montana Funeral Directors Try to Shut Down Competition
Montana: The Divine Right of Undertakers II
The state's funeral industry and its regulatory handmaidens just won't quit. The latest? Proposed revisions to the Board of Funeral Service's regulations that would sneakily put low-cost, direct-to-consumer crematories out of business. How? By making it illegal for a crematory operator to do the most basic, necessary tasks on his own :
Crematory operators would be barred from removing pacemakers (which state law requires, and which could blow up if not removed before cremation) unless they did so in a fully-equipped embalming room in a full-service mortuary. This would be like offering a Jiffy Lube from changing a car's oil unless it did so in a full-service car dealership with diagnostic computers and emissions-control equipment.Since no full-service mortuary is going to let a crematory competitor use its embalming room, or would charge a fee, or since the embalming room would be physically distant, this effectively prohibits cremation businesses from operating independent of a competitor. Crematory operators could not even wash, dress, or comb the hair of a deceased person outside the walls of a full-embalming suite at a full-service mortuary. Anyone selling any kind of funeral—full-service, basic, or cremation-only—could only discuss it with the customer within the physical building of a full service funeral home or branch, unless otherwise requested by the customer. No, it doesn't make much sense to us either, but it appears to be another way to make business impossible for honest, reasonably priced businesses like Central Montana Crematorium.
Here's our letter to the state board, which we've also sent to the Governor's office.
Last Updated ( Friday, 12 April 2013 12:55 )
NoGreySuits
Would we be better off knowing our own mortal deadline? It never seems to come at a convenient time.
DEAR GRIEVING: Please accept my sympathy for the loss of your husband. I can only imagine the shock you experienced when you saw the photos. No one should take pictures at funerals without first having received permission from the immediate survivors such as the widow, widower or children.
Martha Hayward joined the Institute for Healthcare Improvement (IHI) in March 2011 as the Lead for Public and Patient Engagement. A cancer survivor, she is a founding board member of the non-profit Women’s Health Exchange and served on the Patient and Family Advisory Council of Dana-Farber Cancer Institute in Boston.
